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    Privacy Policy

    Effective Date: 7/8/2025
    Last updated: 7/8/2025

    1.0 INTRODUCTION

    Welcome to the privacy policy of Tinsel Tied ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website at tinseltied.com, book appointments, or use our fairy hair services (regardless of where you visit it from) and tell you about your privacy rights and how Pennsylvania and federal law protects you.

    This policy applies to all clients, website visitors, and anyone who interacts with our fairy hair services.

    2.0 DATA COLLECTION

    2.1 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, date of birth (for age verification and special pricing for children under 5), and any preferences related to your fairy hair service.
    • Contact Data includes email address, telephone numbers, and service location/address for mobile appointments.
    • Service Data includes appointment details, fairy hair preferences (strand count, colors, sparkle levels), hair type information, special requests, payment information, and photos (with your consent) for our portfolio and social media.
    • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
    • Marketing and Communications Data includes your preferences in receiving marketing from us, communication preferences, and consent for us to use photos of your fairy hair transformation on our website and social media.

    2.2 We use different methods to collect data from and about you including through:

    • Direct interactions when you book appointments, contact us, or receive our services
    • Automated technologies when you interact with our website
    • Photos and testimonials you provide with consent
    • Social media interactions and tags

    3.0 DATA USAGE

    3.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Service Delivery: To provide fairy hair services, schedule appointments, process payments, and communicate about your service.
    • Business Operations: To manage our appointment calendar, maintain client records, process payments, and improve our services.
    • Marketing: With your consent, to share photos of your fairy hair transformation, send service updates, promote special offers, and maintain our social media presence.
    • Legal Compliance: Where we need to comply with Pennsylvania state laws, federal regulations, or other legal obligations.

    3.2 We strive to provide you with choices regarding certain personal data uses, particularly around marketing, photography consent, and social media sharing.

    4.0 DATA SHARING

    4.1 We may share your personal data with the parties set out below for the purposes set out in this policy:

    • Service Providers: Payment processors, appointment scheduling platforms, and website hosting services.
    • Marketing Partners: Social media platforms (Instagram, Facebook, TikTok) when you consent to photo sharing, email marketing services.
    • Legal Requirements: Law enforcement or regulatory bodies when required by Pennsylvania or federal law.
    • Business Transfers: Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

    4.2 We do not sell your personal information to third parties for their marketing purposes.

    5.0 DATA SECURITY

    5.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. This includes secure storage of client records, encrypted payment processing, and limited access to personal information.

    5.2 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable Pennsylvania or federal regulator of a breach where we are legally required to do so.

    6.0 DATA RETENTION

    6.1 We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including:

    • Client service records: 3 years for business and tax purposes
    • Photos (with consent): Until you withdraw consent or request removal
    • Marketing communications: Until you unsubscribe
    • Website analytics: 2 years

    6.2 You can ask us to delete your data at any time, subject to legal retention requirements for business records.

    7.0 PHOTOGRAPHY AND SOCIAL MEDIA CONSENT

    7.1 Photo Usage: We may request permission to photograph your fairy hair transformation for use on our website, social media, and marketing materials. This consent is entirely optional and separate from receiving our services.

    7.2 Social Media: With your consent, we may tag you in social media posts featuring your fairy hair. You can request to be untagged at any time.

    7.3 Withdrawal of Consent: You may withdraw photo/social media consent at any time by contacting us, and we will remove your images from future marketing materials.

    8.0 YOUR LEGAL RIGHTS

    8.1 Under Pennsylvania and federal data protection laws, you have rights in relation to your personal data, including:

    • Request access to your personal data and receive a copy of information we hold about you.
    • Request correction of inaccurate or incomplete personal data.
    • Request deletion of your personal data where we no longer need it.
    • Object to processing of your personal data for marketing purposes.
    • Request restriction of how we use your personal data.
    • Withdraw consent for photo usage, marketing communications, or other consent-based processing.

    8.2 To exercise these rights, contact us using the information below. We will respond within 30 days.

    9.0 CHILDREN'S PRIVACY

    9.1 We provide fairy hair services to children under 13 with parental consent. We collect minimal information necessary for service delivery and require parental permission for any photos or marketing use.

    9.2 Parents/guardians have the right to review, delete, or refuse further collection of their child's information.

    10.0 PENNSYLVANIA SPECIFIC PROVISIONS

    10.1 This privacy policy complies with Pennsylvania state privacy laws and regulations applicable to beauty and personal care services.

    10.2 Pennsylvania residents have specific rights under state consumer protection laws, which are incorporated into the rights listed in Section 8.0.

    11.0 CONTACT INFORMATION

    If you have questions about this privacy policy, want to exercise your rights, or need to update your information, please contact us:

    12.0 CHANGES TO THIS POLICY

    12.1 We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

    12.2 Your continued use of our services after changes are posted constitutes acceptance of the updated policy.